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Brief Shadowlands Restart

Originally Posted by EricMusco ( Original Post ) | 11.05.2017 01:36PM
Hey folks,

We are going to be performing a brief restart on The Shadowlands in approximately 15 minutes. The server will only be down for a few minutes (10-15). This is to avoid the issue that just occurred on Ebon Hawk from happening there as well.

Thanks!

-eric
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#2 Why aren't Weapons a Part of Outfit Designer?

Originally Posted by CharlesBoyd ( Original Post ) | 11.05.2017 01:00PM
It's so great to see everyone's awesome ideas and enthusiasm in this thread - keep 'em coming!

Quote:
Originally Posted by MishraArtificer View Post
So, just out of curiosity: what's been keeping it back? Technical problems?
Honestly, it comes down to priorities - we've been very focused on features that supported story chapters and gameplay, so this didn't make it to the top of the list. But this year, we've shifted some of our focus to broader features that improve the overall gameplay experience and add better customization and convenience options. So with that in mind, it makes sense to see if we can add weapons to Outfit Designer this year.

Quote:
Originally Posted by Andryah View Post
Also note >>>> this is the first post in the forum from Charles in almost two years, even though he is Creative Director for SWTOR, and has had a key role in SWTOR for years. Positive context: If Keith achieves nothing as Producer other then more transparency and interaction with players by key people responsible for the progress of SWTOR.... that is good news.
This is an entirely fair critique; I have always read the forums daily, but it's silly to have gone so long without actually posting. I promise be more talkative in the future. Keith definitely sets a good example in this regard
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#2 Where are the May 4th Pets?

Originally Posted by EricMusco ( Original Post ) | 10.05.2017 02:40PM
Hey folks,

Ok, I have a few updates! The reason that the droids weren't granted yesterday is the database issues we experienced coming off of the morning's maintenance. I apologize for not messaging that yesterday as I didn't realize it had been pushed out.

However, because of this we extended the login deadline by one day, to include yesterday 5/9 as well. Lastly, we just finished granting all eligible accounts their droid! Login and you should have a droid waiting for you. If you are currently logged in, you may need to relog for it to show up.

Thanks everyone.

-eric
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#9 Att BW - Harbinger - items vanishing from CXP boxes, GTN, Invents, Cartel martket.

Originally Posted by EricMusco ( Original Post ) | 09.05.2017 08:34PM
Harbinger is once again available!

As I stated in a prior post, it is likely that most of you are not affected by the issues we experienced. Here is the primary scenario where you could be missing an item: If you had an item disappear from your inventory, character sheet, etc. and you then placed an item over top of it. Ex: You equipped a weapon, it disappeared, and you then put another weapon in that slot. In that situation it is possible you are missing one, or both of those items.

We are going to be pulling data on what items are missing from what characters in an effort to get those items back to you. This will not happen tonight, but I will post a status update on this tomorrow. You will not need to submit a CS ticket to resolve the issue.

Thank you all for your patience as we worked through this tonight, now get in there and play!

-eric
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#7 Att BW - Harbinger - items vanishing from CXP boxes, GTN, Invents, Cartel martket.

Originally Posted by EricMusco ( Original Post ) | 09.05.2017 07:40PM
Quote:
Originally Posted by CharlesCupid View Post
Do they work through the night? Or are we not playing tonight? I only get to play at night
The team is still here working on getting everything resolved. We won't leave you hangin'!

ETA update - We are still working on getting Harbinger to be available for our own testing, there are some other issues getting in the way. We're working through them now. More info to follow. Thank you everyone for your patience!

-eric
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