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#9 Shadowlands Queue??

Originally Posted by EricMusco ( Original Post ) | 30.05.2017 10:35AM
We have now disabled logins on all east coast servers to work on resolving the issues currently with that region. I will pass on more info as I have it.

-eric
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#8 Shadowlands Queue??

Originally Posted by EricMusco ( Original Post ) | 30.05.2017 10:09AM
Quote: Originally Posted by Sauram View Post
Shadowlands Queue is back. 12:00 pm 5/30. This is unacceptable for subscribers.
Hey folks!

I can confirm that the queue issue has popped back up. The team is aware and looking into it. I will pass on updates as I have them.

-eric
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#2 So When and How are we getting the Roadmap?

Originally Posted by EricMusco ( Original Post ) | 30.05.2017 09:58AM
Quote:
Originally Posted by masterceil View Post
'ey, that's two of my three theories proven out! Will there also be a livestream for the hat trick?
There isn't a specific livestream planned for it, no. Only because we really want to try to have stuff to show for livestreams as opposed to just talking. We will certainly have more livestreams though, fear not!


Quote:
Originally Posted by SebastiaanZ View Post
Eric, no offense but you clearly avoid the more important question of WHEN.
Ha, that's a Keith question! He will continue to post updates in that thread and I know he will make sure to keep you all updated on timing!


-eric
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So When and How are we getting the Roadmap?

Originally Posted by EricMusco ( Original Post ) | 30.05.2017 08:32AM
Hey folks,

Good question! Keith's roadmap will come in the form of a blog/news article, so you will see it on the front page of SWTOR.com. Along with being shared on social media, etc. We will also certainly make a forum post to coincide with it for discussion of the roadmap.

If you want to keep up on updates about the roadmap, keep your eyes on this thread. Keith has been posting updates, especially timing updates in that thread.

Thanks!

-eric
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#5 Shadowlands Queue??

Originally Posted by KeithKanneg ( Original Post ) | 29.05.2017 11:47PM
We've made a bit of progress, so you should be able to login and function now. We're still working on the issue and do not consider this resolved, yet.
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#2 Shadowlands Queue??

Originally Posted by KeithKanneg ( Original Post ) | 29.05.2017 10:35PM
Quote:
Originally Posted by Nmyownworld View Post
Thank you. I was ingame, and got the invisible walls experience -- my character could not move beyond a certain area, as though blocked by invisible walls. No travel options worked -- Stronghold, Fleet, nor Quick Travel. Then, I was dumped to the character selection screen. Then, the game stopped responding and I had to manually shut it down. Logged back into the game, and got the "queue" message for all the servers (all East Coast) servers I have characters on.
Thanks. I've passed on the additional information to the Tech teams.
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Shadowlands Queue??

Originally Posted by KeithKanneg ( Original Post ) | 29.05.2017 10:27PM
Hey all,

We're looking into the queuing situation on our East Coast servers. We'll get back to you as quickly as possible.

---Keith
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#2 The user agreement

Originally Posted by EricMusco ( Original Post ) | 26.05.2017 01:30PM
Hey folks,

Quick update! We believe we know what might be causing this but the team is still investigating. I will give you another update early next week once I have more information on the issue and/or any potential fixes.

In the meantime you can still the access the game by accepting the ToS and EULA. We do apologize for the inconvenience.

-eric
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