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#4 Conquest Achievements

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Kategorie: Developer Forum Posts
Veröffentlicht: Montag, 17. Juli 2017 13:05
Geschrieben von EricMusco
Originally Posted by EricMusco ( Original Post ) | 17.07.2017 11:03AM
Hey folks,

As a follow-up to my previous post, we are going to have CS hold on taking action against any more Conquest related tickets for the time being. This is just to ensure that the rewards they give you are in-fact the correct rewards. We are working to get the correct data to them ASAP and once we have that information in their hands, I will let you know.

Thank you again for your patience as we work through this!

-eric
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#3 Conquest Achievements

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Kategorie: Developer Forum Posts
Veröffentlicht: Montag, 17. Juli 2017 11:12
Geschrieben von EricMusco
Originally Posted by EricMusco ( Original Post ) | 17.07.2017 09:11AM
Hey folks,

Thank you for not only your patience but for all of the detailed reports you have been giving us here on the forums and to customer support. It is clear from your reports that some of the data we have regarding Conquests is incorrect / mixed-up. I am working with the dev team to ensure that we have the correct information so that each of you can have your issue resolved and get the rewards that you earned.

I will provide further information as I have it.

-eric
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#4 I've kept my promise

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Kategorie: Developer Forum Posts
Veröffentlicht: Sonntag, 16. Juli 2017 22:58
Geschrieben von KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 16.07.2017 08:56PM
Quote: Originally Posted by IntegrationArch View Post
Wow my first reply from BW ever it's like getting to talk to Obiwon. To Yoda .


Keith what about DX11 game client refresh eta, or never going to happen or what about related big picture news all over the threads? Where is SWTOR going in next 1 year and more big picture wize?

Are parts of the 'PRIORITY LIST' which are not listed on the patch notes issues available in a cumulative list some place across all the builds as builds are cumulative since 1.0 bugs.?
Not quite as old as Yoda, but suspect I'd give Obiwan...

It looks like we've completely hijacked this thread, but let me address your questions and then just know I'll update the Roadmap/start a new thread that provides details about the next 90 days. Keep in mind, I've learned from last time not to commit to a date of availability!

Big picture wise is re-engaging all of our systems (Ops, FPs, PvP, Story, GSF, Strongholds), and yes, QoL which means bugs or changes with a specific focus in mind (e.g., Group Finder, performance related-both server and client, gameplay experience - removing steps - like auto-completing quests, and more). Even though we will also add or extend story content, our primary focus is on Multi-player and repeatable content.

We absolutely have a Master List of bugs in our internal database and virtually every day, we triage the list to determine what's included in the next patch. When we do QoL changes, we review areas that will be changed and see if there are bugs or enhancements we can make within those same areas. With all the recent issues, I can see why we get hammered when problems arise, but I think everyone also knows anytime you change something, you increase the risk of breaking something else. We test extensively, yet, stuff still happens.

We have a bug forum and that's reviewed every day, too. Issues are provided to our QA team, so if you have something specific, especially something game-breaking report it there. If you discover an exploit, PM Musco right away.

I'm not sure what we're doing about DX11 or DX12, but, just like how this thread started, I'll definitely have it looked into.

---Keith
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#3 I've kept my promise

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Kategorie: Developer Forum Posts
Veröffentlicht: Sonntag, 16. Juli 2017 22:02
Geschrieben von KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 16.07.2017 08:01PM
Quote: Originally Posted by IntegrationArch View Post
Lololol and funny how a very minor animation not impacting gameplay gets a possible fix but game crashing, video not working, and outfit preview bug from 2014, etc impacting a majority of players (and resubbing) is not tripping any bw comments or concerns....... for a priority to at least promise a fix.
if you are referring to the Microsoft Windows 10 crashes, that was fixed by Microsoft and if you update to the latest windows patch (KB4025342-OS Build 15063.483), that should resolve the issues. With respect to Preview bugs, we know and have made a variety of changes to it, but it still needs a lot of work, and like the animation request, it's also not game breaking, so it hasn't made it to a priority list either.

On the animation question, he had asked if we would investigate it and I said we would, so I thought it was reasonable to respond to his inquiry.

Keith---
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#2 I've kept my promise

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Kategorie: Developer Forum Posts
Veröffentlicht: Sonntag, 16. Juli 2017 20:30
Geschrieben von KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 16.07.2017 06:28PM
Quote: Originally Posted by Glzmo View Post
You could look into the "Kick the Hutball" animation change mechanic that already exists (when the "kick the hutball" buff is enabled, it plays the kick instead of the throw animation when you toss the hutball - you would just need to make it a toggle instead of a time-limited buff), it could perhaps be adapted for this with relative ease (assuming someone is a skilled enough coder).
Maybe this could even allow you to re-implement Lightsaber stances the way the original devs envisioned them (since there are no stances anymore, you could re-implement them as cosmetic stances) where the animations would change depending on the stance used.
Interesting...let me ask.

-Keith--
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I've kept my promise

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Kategorie: Developer Forum Posts
Veröffentlicht: Sonntag, 16. Juli 2017 14:28
Geschrieben von KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 16.07.2017 12:26PM
Quote: Originally Posted by SavantDreadtech View Post
Sorry dude but this still comes under asking. So promise not kept as you claim. So Keith you are off the hook.
Doesn't this fall under the, "I can't help myssssssssssseeelf category?" I did say we would seriously look into it, and we actually think it'd be a fun change. Yet, allowing custom animations or VFX changes on characters is not as simple as it may sound. It's been added to our big list, but right now, it's not a high priority change. When that happens, will definitely let you know.

Keith---
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#11 Queues on East Coast Servers

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Kategorie: Developer Forum Posts
Veröffentlicht: Freitag, 14. Juli 2017 15:15
Geschrieben von KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 14.07.2017 01:14PM
Quote: Originally Posted by teclado View Post
As a Harbinger resident, I'm not really sure what to do with myself. A non-harbinger server is having issues? Whaaaa?? I almost feel like they should just power down Harby as well, 'cause it just doesn't feel right.

Keith, I hope you feel the love, in spite of all the angry video gamers. Just laugh it off and keep on doing what you do.
Thanks! Servers should be up soon!
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#8 Queues on East Coast Servers

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Kategorie: Developer Forum Posts
Veröffentlicht: Freitag, 14. Juli 2017 14:38
Geschrieben von KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 14.07.2017 12:37PM
I agree. It's been a terrible week. The new servers are causing us a lot of grief and we are trying to get them stabilized. Obviously, it's very disappointing as we thought we finally resolved the issues a couple weeks ago. Then added to the issues we caused this week we fully understand your frustration with us. At this point we are focused on getting everything properly restarted. We will keep you apprised.
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#7 Queues on East Coast Servers

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Kategorie: Developer Forum Posts
Veröffentlicht: Freitag, 14. Juli 2017 00:40
Geschrieben von KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 13.07.2017 10:39PM
Quote: Originally Posted by ObscureEmpyre View Post
My guild was doing an EC HM run, and we were fighting Kephess when the server abruptly went offline. I demand compensation! I demand the next time we encounter that Kephess he be wearing a pink too-too just for comedic effect! Seriously, you guys should consider doing something like that for April Fools.
Or made up to look like Kai Zykken!

-Keith--
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