Thanks for the report concerning the bug you encounter with the crate you received from the Login Rewards.
To help our team investigate this bug, could you directly create a bug report ticket? With a bug report ticket, all the information provided will directly go to our team.
- Click on the question mark icon on the main menu, (or press Ctrl + /).
- Select the Report Bug option.
- Make sure to give all the relevant information concerning your bug.
- Click on Submit.
Avoid for the time being putting that crate into the Legacy bank. Instead, open the crate to obtain the items, and then transfer those items. We have a fix coming with 6.2.1 to address this. I'll update you if there is any change.