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#2 Level 1 Gold Spammers are whispering

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Category: Developer Forum Posts
Published: Friday, May 26th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 26.05.2017 12:32PM
Quote:
Originally Posted by Toraak View Post
think I see a small error there eric. If you /ignore a character sending you a whisper, it only ignores that character, not the account. Unless there has been a change that I haven't noticed, or heard about.
Yeah, my bad. I misspoke there and will correct it!

-eric
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Level 1 Gold Spammers are whispering

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Category: Developer Forum Posts
Published: Friday, May 26th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 26.05.2017 10:23AM
Quote:
Originally Posted by HuaRya View Post
Increasing in frequency are the whispering Gold Spammers at Level 1. I suppose we can turn off whispering but it would be a shame to no longer have this option as it comes in handy with forming groups.
Hey there, just some quick notes on your post. As some others have pointed out in the thread, if you are being whispered by a level 1 character that means it is coming from a sub or preferred account. That likely means that the account is compromised. Standard reminder to do your best to keep your accounts secured, such as using an authenticator.

Also, anytime you see credit spam of any kind, please report it in-game. It helps us greatly in being able to track down these accounts to deal with the spam. If needed, keep in mind that you can ignore any chat spam you receive which will stop you from receiving messages from that account.

Thanks!

-eric
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#6 Update on Roadmap

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Category: Developer Forum Posts
Published: Thursday, May 25th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 25.05.2017 04:42PM
Quote: Originally Posted by Screaming_Ziva View Post
June is quickly approaching. Will the roadmap still be coming in May?
Yes, that's the plan. It's completed and going through the normal review processes. Also, not sure how spending a few days with my Dad translated to 3 weeks of unannounced vacation, but after reading some of the comments, that's starting to sound like an awesome idea.

---Keith
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#2 Devs! What are you doing to address the decoration problem???

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Category: Developer Forum Posts
Published: Thursday, May 25th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 25.05.2017 12:33PM
Quote:
Originally Posted by Xina_LA View Post
Thank you for posting. It's good to know that strongholds and decorations are on your radar.
I hope that you'll also keep an eye on the Big List of fixes that players are compiling. Hopefully a dev will find it useful.

Also, could our Strongholds forum please get an icon?
I sent "the big list" onto the team fairly recently, both to review the bugs listed there and to check on some of the suggestions!

-eric
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#4 Maintenance: May 25th, 2017

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Category: Developer Forum Posts
Published: Thursday, May 25th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 25.05.2017 06:25AM
Quote:
Originally Posted by EricMusco View Post
All servers are once again available, thanks everyone!

-eric
Again, apologize for the inconvenience, but things ran smoothly this morning and we only needed about 75 minutes. Enjoy the 40th anniversary of Star Wars and any holidays you may be celebrating.

---Keith
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#2 Maintenance: May 25th, 2017

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Category: Developer Forum Posts
Published: Wednesday, May 24th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 24.05.2017 11:42AM
Hey all,

Ive noticed a lot of concern about maintenances and the impact it has on your game time. We probably should have just given you a schedule of activity for the month of May and explained what was going on. Going forward, toward the beginning of each month, Eric will provide a schedule of that months maintenance.

So, whats been going on this past month? Essentially, we have been migrating from one Datacenter to another and upgrading the Game Server hardware and supporting software. You won't directly notice improvements in performance, but these changes dramatically help us maintain the game and improve its overall reliability. As you can imagine, its an enormous undertaking to move absolutely everything all servers and related hardware, supporting hardware, network infrastructure, upgrading the operating systems, management systems and tools, and more.

For the most part, weve been able to do it without a ton of downtime, but theres been a couple times this month where the migration didnt go as planned. As a result, we had to extend the maintenance window. Not fun for you nor for us!

Typically, we have a maintenance every two weeks and usually on a Tuesday. Theres a lot of coordination required between teams, as its not just turning servers off/on, but making sure all services spin up properly, databases are in good shape, all server hardware is checked, supporting software is updated, and more. No excuses, just means to keep the game healthy we need to validate everything and much of the work requires players to be offline.

Whats happening on Thursday should be the last of the migration components, but some of these impact our game services. So, this requires us to ensure no in-game activity is happening, and shutdown the Live Game. Our sincerest apologies to everyone as we did not realize it was a holiday (our bad for not looking at the calendar). We still need to have the maintenance, but Ive asked the team to start an hour earlier and if at all possible shorten the window. We will get SWTOR back online as fast as possible.

The next scheduled downtime is June 13th and that maintenance is for Game Update 5.2.2. Its possible we may need to restart everything on June 6th to flesh out any potential issues, but well let you know.

Thanks for understanding and again, well continue to improve our communications with you.

---Keith
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Maintenance: May 25th, 2017

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Category: Developer Forum Posts
Published: Tuesday, May 23rd, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 23.05.2017 03:43PM
Hey everyone!

We will be taking the servers offline on Thursday, May 25th in order to perform back end updates. As there are no client-side changes, there wont be a version number or download associated with this maintenance. SWTOR.com will also be down during this time.

Details:
DATE: 25 May 2017
TIME: 5:00AM - 8:00AM PDT (1200 - 1500 GMT)
VERSION: N/A

Thank you for your patience as we maintain Star Wars: The Old Republic!
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The user agreement

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Category: Developer Forum Posts
Published: Tuesday, May 23rd, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 23.05.2017 03:06PM
Quote:
Originally Posted by LordRashu View Post
Hello for some reason the End User Access and the License agreement has began to pop up every time I start up the game... I can check the boxes and get into the game, but does anyone know why this keeps happening every time I open up the launcher?
I will send this over to the team and see if we can figure out what the issue is here.

-eric
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