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Website Maintenance June 3, 2021

Originally Posted by JackieKo ( Original Post ) | 02.06.2021 09:09AM
Hi everyone,

We are aware of the formatting issues when making a post in the forums. We will be performing maintenance on the website on June 3rd, from 8:00AM - 8:30AM PDT (1500 - 1530 UTC) to fix these issues. While this is a short window, please note that the forums and website will be unavailable during this time.

Jackie
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World Boss Equipment Crates

Originally Posted by CommunityTeam ( Original Post ) | 01.06.2021 09:49AM
Hi UlaVii,

Thanks for the report regarding the missing Tech fragments and World Bosses crates from some World Bosses.

I've transferred the information to our team for additional verification. I'll update you when I have more information.
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#2 Galactic Seasons - Credit Catch Up

Originally Posted by DavidStaats ( Original Post ) | 28.05.2021 10:35AM
Hi all,

Thank you for the reports regarding the Catch-Up system not launching on the date and time we had stated on Tuesday.

We investigated this and found a one-day discrepancy in our debugging tools and schedule, resulting in the previous date and time we provided to be exactly 1 day behind the actual schedule for Catch-Up.

We are addressing the discrepancy in our debugging tool and adding additional layers of checks to prevent this from occurring in the future.

When we planned Catch-Up, we did so with the intention of providing a large buffer between when the Catch-Up system reached its Max Catch-Up Level (currently at Reward Level 95 as stated on Tuesday), and when the Season would end. Catch-Up will still reach the Max Catch-Up Level with ample time before the end of the Season, providing all players time to utilize Catch-Up to continue their Seasons progression.

My initial post will be updated to reflect this info.

Thank you again for your patience and understanding.
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Galactic Seasons - Credit Catch Up

Originally Posted by DavidStaats ( Original Post ) | 25.05.2021 10:33AM
Hi all!

The Credit Catch-Up system for Galactic Seasons will begin this Thursday, May 27th, so we wanted to take a moment and discuss what this Catch-Up brings with it, how it works, and give some insight into what it may cost.

What is the Credit Catch-Up system?
The Credit Catch-Up system is a way for players to unlock eligible Galactic Seasons Reward Levels with in-game credits to catch back up in their Galactic Seasons progress. It is designed to help players who may have fallen behind our anticipated Galactic Seasons progression cadence, or for those players who are just now joining the Season or may try the Season at a later time.

How does Credit Catch-Up work?
Once active, the Credit Catch-Up system progresses day over day, allowing Reward Levels up to that day to be unlocked with Credits. This means that starting Thursday the 27th at 12:00PM GMT, Reward Level 1 will be eligible for Credit Catch-Up. On Friday the 28th, up to Reward Level 2 will be eligible for Credit Catch-Up. On Saturday the 29th, up to Reward Level 3 will be eligible for Credit Catch-Up.

This will continue until the Catch-Up system reaches our current Max Catch-Up Level, which is Reward Level 95. Once it reaches that point, all Reward Levels up to Reward Level 95 will remain available for Credit Catch-Up throughout the remainder of the Season, allowing players who have fallen far behind or who come in near the tail end of the Season an opportunity to Catch-Up in their progression.

How do I know which Reward Levels are Catch-Up eligible?
Any Reward Level which is eligible for Catch-Up will show the Credit icon on them with the phrase Catch-Up. When a player clicks on that they will be presented with a purchase option of either Cartel Coins or Credits.

Will I be eligible to use this system?
This depends on where you are in the current progression of the Season, and where you may be later on in your progression of the Season. If you are above Reward Level 1 when Catch-Up begins on the 27th, you will not see any change. If you are new to Galactic Seasons starting on the 27th, you will see Reward Level 1 as an eligible Catch-Up

Players become eligible for Catch-Up if they are behind the day over day progression of the Catch-Up system. As an example, if a player joined the Season on Tuesday June 1st, they would be eligible to use the Catch-Up system to advance to Reward Level 6.

If you are a player who has been advancing throughout the Season naturally, chances are you may never encounter this system - and thats ok! This system is intended as a means for players who find themselves coming in late to the Season or falling behind in the progression a chance to catch back up. If you never encounter it, you can rest assured that you are making ample progress in the Season!

How much will the Catch-Up system cost?
The cost of each Reward Level unlock is similar to the Jump Ahead system we offer with Cartel Coins in that each Reward Level unlocked is a multiplier against a base cost. In the case of Credit Catch-Up, the base Credit cost is 175,000 Credits. However, unlike the Jump Ahead cost, this Credit cost of each additional Catch-Up grows at an exponential rate.

As an example, here is the cost associated with the first 10 Credit Catch-Up unlocks. Note that this cost is not strictly the first 10 Reward Levels; rather it is the cost for unlocking any 10 Reward Levels through Catch-Up, regardless of which Reward Levels those are.

Catch-Up #1 = 175,000
Catch-Up #2 = 494,974
Catch-Up #3 = 909,326
Catch-Up #4 = 1,400,000
Catch-Up #5 = 1,956,559
Catch-Up #6 = 2,571,964
Catch-Up #7 = 3,241,045
Catch-Up #8 = 3,959,798
Catch-Up #9 = 4,725,000
Catch-Up #10 = 5,533,986

We hope this helps give some clarification and context for the upcoming Catch-Up system! Keep an eye out for an additional post in the near future covering some general Galactic Seasons items! Thank you again for all of your continued feedback.
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#2 Behind the Scenes of Secrets of the Enclave Flashpoint, Part 2: Story

Originally Posted by CommunityTeam ( Original Post ) | 21.05.2021 08:47AM
Hello everyone!

We interviewed Caitlin Sullivan Kelly, one of our writers, to give our players more insight into the story of our new Secrets of the Enclave Flashpoint and other story pieces she has contributed to SWTOR. Read more here: Behind the Scenes of Secrets of the Enclave Flashpoint, Part 2: Story.
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Dread Palace does not count toward weekly Priority Target

Originally Posted by CommunityTeam ( Original Post ) | 19.05.2021 08:22AM
Hi folks,

Thanks for the additional information provided regarding the bug about Dread Palace Operation not being counted toward the completion of the "Weekly PO: Set of the Empire Operations".

Our team is currently looking into this bug. I'll update you in this thread when I have more information.

In the meantime, you would normally be able to complete this Priority Objective by:
  • Completing the following Operations in Story Mode: Dread Fortress or Temple of Sacrifice
    OR
  • Defeating the Colossal Monolith three times

For visibility, I will also add this bug to the known issues list: Game Update 6.3 - Known Issues list.
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BioWare, you have to make it clear when items rotate out from Galactic Seasons vendor

Originally Posted by JackieKo ( Original Post ) | 19.05.2021 08:52AM
Quote:
Originally Posted by TrixxieTriss View Post
It got better for a bit. But now its gotten worse than before. Im actually wondering if Jackie is still with the company because she hasnt been active for a bit.

Quote:
Originally Posted by Damask_Rose View Post
She has posted twice this month. She isn't much of a liaison. A lot of her posts have become little more than curt reminders to individual posters about how or where they should post.
Wanted to chime in since there are some skewed perceptions and I would like to address them. I'm still here and still active though yes, I haven't been active in terms of publicly posting the last couple weeks. I want to be mindful of what I post here because I know players are wanting updates to the game and there are many watchful eyes on the dev tracker. I learned early on how much a gold post means to people who use the forums.

I still read the forums, gather feedback I see here, through my PMs, and other platforms, provide it to the team, moderate, review and process reports, and work on various projects that affect different pockets of the community outside of the forums. I understand that because I'm not posting 100% of the time up front and center in the forums, the perception is that I am just not active at all, but I am, and still have the same drive to cultivate the relationship between dev and player here as when I first started.

I want every post I make to have meaning behind it whether that be providing game updates, news, or moderating to keep this place healthy and also welcoming to people who are either new or lurking. It's a balance that I am always working to be mindful of when posting here.
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