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Bioware Developer Forum Posts

I am a subscriber but the game thinks I am Preferred

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Category: Developer Forum Posts
Published: Wednesday, December 2nd, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 01.12.2020 10:38AM
Hi BFBHitmarkers,

Your issue should now be fixed.

For players who encounter the same issue, the best thing to do is to directly contact our support team by phone or at this email address: support@swtor.com. When contacting them, make sure that you're giving your account iD or send the email from the one linked to your SWTOR account.

You can also post your issue on our SWTOR Answer HQ - Forums: Problems with Subscription.
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December In-Game Event Schedule

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Category: Developer Forum Posts
Published: Wednesday, December 2nd, 2020
Written by DanielSteed
Originally Posted by DanielSteed ( Original Post ) | 01.12.2020 05:58PM
Hey everyone!

The event schedule for December has been published. This month the Pirate Incursion, Rakghoul Resurgence, and All Worlds Ultimate Swoop Rally events will make an appearance. These of course will be joined by the seasonal Life Day and Anniversary events as well.

I'm sure some of you are already wondering why the start and end time for events later this month are different than the norm. Game Update 6.2 'Echoes of Vengeance' will change the Conquest reset timer, making it match the Weekly Mission reset timer.

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Subscriber downgraded to Preferred/Free to play

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Category: Developer Forum Posts
Published: Tuesday, December 1st, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 30.11.2020 05:04AM
Hi kiovec and Outcastt,

Your issue is now fixed. If you log into your account, you will see that your status has been changed to subscriber.

Edit: I invite players who encounter issues with their subscription to directly contact our support team at this email address: support@swtor.com (make sure to mention your account iD or send the email from the address linked to your SWTOR account) or post your issue in the following thread on our SWTOR Answer HQ - Forums: Problems with Subscription.
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#2 Site "Login Failed"

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Category: Developer Forum Posts
Published: Tuesday, December 1st, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 30.11.2020 08:53AM
Hi all,

Thanks for the report concerning the Login issues you encounter on our website.

Our team is currently looking into it. I'll update you in this thread when I have more information.
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Site "Login Failed"

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Category: Developer Forum Posts
Published: Tuesday, December 1st, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 30.11.2020 09:37AM
Hi folks,

Thanks for letting us know that you can now access our website.

I just want to confirm that the previous issue is now fixed. You should no longer encounter an issue when logging into our website.

Thanks for your patience.
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#4 Welcome to the 6.2 PTS!

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Category: Developer Forum Posts
Published: Tuesday, December 1st, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 30.11.2020 11:08AM
Hi folks,

We just brought down the PTS. You will no longer be able to access it.

Thank you for taking the time to test and share your feedback on the new Spirit of Vengeance Flashpoint, the Login Rewards system, and the new Emote Window.

You will be able to check those new additions in our next 6.2 Game Update - Echoes of Vengeance.
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#3 Virtual Cantina 2020 Recap

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Category: Developer Forum Posts
Published: Thursday, November 26th, 2020
Written by DanielSteed
Originally Posted by DanielSteed ( Original Post ) | 25.11.2020 01:04PM
Hey everyone!

I wanted to offer some clarification. Until we can return to in-person events, we are planning to hold more Livestream Cantinas throughout next year. In the future, we're likely to do both once we're able! Since we tried a few new things production/format wise with the recent livestream, I wanted to take the opportunity to gauge the community's thoughts.

Quote:
Originally Posted by Darthjantom View Post
I would love to see an official stream having you show how you take the screenshots/videos whenever new cartel market items are released giving us a behind-the-scenes look at the kind of dev tools for screenshots & cinematics you got access to . Actually some behind-the-scenes streams could be nice, seeing how stuff in the game is made (not that the behind-the-scenes interviews on the site arent nice, but it's different between reading an interview and actually seeing how stuff is made).
Interesting idea. While the team, and myself especially, are always looking at ways we can provide a behind-the-scenes look, that's a route I haven't looked into much. Can't guarantee it will happen, but I'll start putting some brain power into something of that nature.
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#2 Recent livestream code doenst get confirmed. 20.11.2020.

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Category: Developer Forum Posts
Published: Wednesday, November 25th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 24.11.2020 04:40AM
Hi all,

The Cantina Livestream code was changed, the new code is now the following one: CantinaLivestream2020.

Those you don't have any mount will receive all the mounts while the ones who already have few of the mounts will receive the ones they're missing.

Thank you for your patience.
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#2 The Making of Gear Inspired by The Mandalorian

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Category: Developer Forum Posts
Published: Wednesday, November 25th, 2020
Written by DanielSteed
Originally Posted by DanielSteed ( Original Post ) | 24.11.2020 12:29PM
Hello everyone!

Today we published another behind the scenes style article. This time we pulled back the curtain and talked about the creative process when it came to making items inspired by "The Mandalorian". If you'd like to give it a read, here's a link.

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#2 Virtual Cantina 2020 Recap

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Category: Developer Forum Posts
Published: Wednesday, November 25th, 2020
Written by DanielSteed
Originally Posted by DanielSteed ( Original Post ) | 24.11.2020 06:45PM
Hey everyone!

Two quick notes for y'all. While we've mentioned this in other threads, I wanted to double back and inform everyone here that we created a new code to receive four classic Korrealis mounts. The new code is CantinaLivestream2020. This new code will expire on Monday, November 30th.

Secondly, everything has now been uploaded to YouTube to view at your leisure! Keith mentioned that if the community really liked this style of a "virtual cantina", we can look into doing these in a post-pandemic world. Whether you liked the general format, meeting someone new from the team, hearing from voice actors etc. Let us know what parts you liked!

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