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What is being done about the exploiters who made billions?

Originally Posted by EricMusco ( Original Post ) | 13.12.2017 11:14AM
Hey folks,

Keep in mind that we try to avoid talking about exploits and action taken against players. However, I know there is a bit of concern about this exploit and its implications on the game so here is where things stand.

We have already begun taking action against players, but the brunt of those actions are still to come. As you might imagine, gathering all of the data to understand who exploited and what they did with the money, takes quite a bit of time. Know that over time we will be applying account actions, along with removing a large quantity of credits and other ill-gotten gains.

Part of what takes so long is that some players know they are doing something they shouldn't and so they try to hide it. Moving credits around, using alt accounts, etc. It is important to us that we take appropriate action against each individual, and we are extra harsh against those who try to hide what they have done. Similarly, some players who participated have already self-reported either to Keith and myself, or to Customer Support. We absolutely take that into account when looking at what action we will take.

And again my usual thanks to the absolute vast majority of our players who helped in reporting the issue quickly and avoided using it.

TLDR - Some action has already happened with the brunt of it still to follow.

-eric
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And no conquest reward .... AGAIN and AGAIN ...

Originally Posted by EricMusco ( Original Post ) | 12.12.2017 01:12PM
Hey folks,

Well, another round of Conquest rewards not delivering is certainly not what any of us want. We apologize for this, we know this is extremely frustrating that it seems to continue happening. A few notes:
  • If you have a ticket in for missed rewards (even if it is from a couple of weeks ago) don't worry, customer support will get to them. We have been working with them on getting those rewards out to everyone. They are not forgotten.
  • We have made a few changes to try to address Conquest rewards as a whole. Some systemic changes behind the scenes, moving the reset time, etc. It is clear they aren't solving the problem though and the team is digging into solutions. I will try to get more details on what might be happening and when.
Thank you all for your continued patience.

-eric
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#2 Ranked Mission Rewards, 5.6.1, and beyond!

Originally Posted by EricMusco ( Original Post ) | 12.12.2017 01:06PM
Quote:
Originally Posted by Sertar View Post
Eric, thanks for the information! Can you please give us an update on Ranked Leaderboards? What is the issue there and when can we expect them to be up to date again?

Thanks!
I know the team is aware and looking into the issue, let me see if I can find out more information.

-eric
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Last Jedi Reminder - PLEASE READ

Originally Posted by EricMusco ( Original Post ) | 12.12.2017 11:38AM
Hey folks,

Since information about The Last Jedi is starting to come out and the official release is only days away, here are a few reminders:
  • Any thread created about The Last Jedi should be made in either off-topic, or Star Wars Discussion. DO NOT make threads about the movie in general discussion.
  • Any thread that involves story discussion / spoilers of the movie must be appropriately titled and tagged that it contains spoilers. We will take pretty harsh action on people breaking this rule. We all love Star Wars, let's not ruin the movie or any surprises for each other.

Thanks everyone. THREE DAYS!

-eric
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Ranked Mission Rewards, 5.6.1, and beyond!

Originally Posted by EricMusco ( Original Post ) | 12.12.2017 10:32AM
Hey folks,

There have been some questions about the bug related to Solo Ranked Missions in that they are not giving anything beyond CXP and Credits. There was actually two bugs related to PvP Missions, but more on that in a second.

As of 5.6.1 (coming live soon) Solo Ranked Missions will be rewarding Unassembled Components and crafting materials as intended. This was missed in the patch notes but I did verify that it is fixed in the patch. They still aren't giving out Season 9 tokens, but that will be addressed in the future.

The other bug present in the PvP Mission rewards is that instead of giving players one crafting lockbox which coincides with their Command Rank tier, they are instead getting one crafting lockbox from each of the four tiers. This will be fixed in a future update, but not 5.6.1.

Here are the changes you can expect AFTER 5.6.1 in a future update:
  • Daily and Weekly Missions will give one crafting lockbox as intended.
  • Solo Ranked Daily Missions will reward 40 Unassembled Components (up from 30) and will now grant 150 Ranked Season 9 Tokens as intended.
  • Solo Ranked Weekly Missions will now reward 250 Unassembled Components (up from 200), 1,000 Ranked Season 9 Tokens as intended, and as an added bonus; 3 Charged Matter Transubstantiators.
TLDR - Solo Ranked Missions are granting Unassembled Components and Crafting Materials as of 5.6.1 (I will get this added to the patch notes). More changes coming to Solo Ranked Missions in a future update, as listed above.

-eric
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Life Day 2017?

Originally Posted by EricMusco ( Original Post ) | 11.12.2017 04:00PM
Quote:
Originally Posted by PorsaLindahl View Post
When will the Life Day event start? Or is it being overlooked this year?
Lifeday will begin tomorrow! Also, the 6 year anniversary vendor will go live as well tomorrow with some new stuff. All of that info will get updated tomorrow on the in-game events page (plus I believe a standalone blog on the 6 yr anniversary).

Thanks everyone! Lord Ptach did not mean to cause panic by not mentioning it in the notes.

-eric
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Maintenance: 12 December 2017

Originally Posted by EricMusco ( Original Post ) | 08.12.2017 03:42PM
Hey everyone!

We will be taking the servers offline on Tuesday, December 12th in order to apply Game Update 5.6.1. The website will also be unavailable during this time.

Details:
DATE: 12 December 2017
TIME: 4:00AM - 10:00AM PST (1200 - 1800 GMT)
VERSION: 5.6.1

Patch Notes will be available on Monday, here.

Thank you for your patience as we maintain Star Wars: The Old Republic!

-eric
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One week until I quit Swtor....

Originally Posted by EricMusco ( Original Post ) | 08.12.2017 10:49AM
As a heads up, once we get close to the movie launch (so mid-next week) we will make a post about spoilers. Specifically, that we don't allow them outside of SW discussion / off-topic and they must be spoiler tagged. Since we are all SW fans here, we action pretty hard on any rule breakers.

Let's all just be good to each other and not ruin the movie for anyone with spoilers on the forums.

-eric
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