Fire Emblem Heroes Fire Emblem Warriors Pocket Mortys Star Wars: The Old Republic

You are not logged in.

Log in Register
English
Database
Site

Bioware Developer Forum Posts

#17 SWTOR Autumn Roadmap 2017

Details
Category: Developer Forum Posts
Published: Friday, October 27th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 27.10.2017 01:30PM
Quote:
Originally Posted by BenKatarn View Post
Good to know, but what about creating new characters on other servers? Will that still be possible even though the game is registering I have too many characters on a different one? Likewise, will the total global amount of characters you can have (which I think is current 390) be affected in any way?
One servers cap does not affect another, so you would be fine there. Let me look into the global cap though.

-eric
Add a comment

#16 SWTOR Autumn Roadmap 2017

Details
Category: Developer Forum Posts
Published: Friday, October 27th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 27.10.2017 01:14PM
Quote:
Originally Posted by BenKatarn View Post
Question:

I'm a subscriber who currently has 52 character slots. After United Forces goes live and the 3 German servers get unified, I will have 156/52 characters. Would anything break if I bought additional character slots after the server maximum was increased to 100? Would I even be able to redeem the tokens while on a server with character overflow?
Ok, good question! Let me try to break it down.

So today, you have 52/52 characters across three servers. When you are on your new server you will have 156 characters and 64 slots (since you will get 12 more from us). You will be able to access all 156, but you cannot create a new character. You can still choose to purchase up to 36 more slots to put you at the new maximum of 100. However, even at this point you cannot create a new character until your total characters is below your total character slots (so 99/100 if you purchase all the slots).

Hope that makes sense!

-eric
Add a comment

#15 SWTOR Autumn Roadmap 2017

Details
Category: Developer Forum Posts
Published: Friday, October 27th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 27.10.2017 12:55PM
Hey folks,

One of the questions that has come up regarding United Forces is character slots and what will be happening for everyone. After the update, it is possible that a player could have more characters than they have slots currently. For subscribers they will still be able to play all of their characters (even if they go over their slots) but they cant make any new characters. We wanted to do our best to alleviate some of the issues for not only subscribers, but F2P and preferred status players as well. Here is what you can expect to see changed on November 8 alongside United Forces:
  • F2P players will have a default of 4 characters per server (up from 2)
  • Preferred players will have a default of 12 characters per server(up from 6)
  • Subscribers will have a default of 24 characters per server (up from 12)
  • The maximum character slots per server has been increased to 100 (up from 52)

These new slot numbers are separate from any character slots which you have purchased. For subs, we are basically adding 12 character slots per server to your account (by making the new default 24 instead of 12). Ex:
  • Today, you are a subscriber who has never bought any character slots, you have 12 character slots per server. After the update on 11/8 you will have 24 slots per server.
  • Today, you are a subscriber who has purchased 30 additional character slots, meaning you have 42 per server (12 default + 30 purchased). After the update you will have 54 (24 new default + 30 purchased slots)

This should give a bit of breathing room for players, especially if they played on more than one server which will be brought into a new server on 11/8.

Thanks everyone.

-eric
Add a comment

Crash

Details
Category: Developer Forum Posts
Published: Friday, October 27th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 27.10.2017 08:05AM
Hey folks,

I am passing the reports onto the team to see what is up. I will pass on more info as I have it.

-eric
Add a comment

#6 Maintenance: October 24th, 2017

Details
Category: Developer Forum Posts
Published: Thursday, October 26th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 26.10.2017 01:33PM
Hey folks,

As many of you know, on Tuesday Keith explained that in preparation for United Forces we moved all current west coast servers into our Virginia data center. Heres some of the key questions we have received about the North American datacenter change:

Why not communicate this ahead of time?
We made the decision to not communicate this information ahead of time because we wanted you to have the ability to immediately login and determine the impact to your gameplay experience. This meant we could quickly start gathering feedback on what you were seeing in-game (more on this in the next question). However, we have seen posts from players who made specific decisions based on location (such as character transfers) and we will be in touch with them to discuss. To ensure there is no confusion about this update in-game, we adjusted the server selection screen to reflect that all NA servers are on the east coast.

My ping has gone up since the change and it is affecting my gameplay, what options do I have?
Please continue to report it! As Keith mentioned in his forum post this is something we are actively tracking and working with our network partners to address where possible. We will be working through this especially over the next two weeks as we ramp up to United Forces.

Could there be one data center in the Central US so that pings are more even for each coast?
Creating an entirely new datacenter is a daunting task, even above and beyond the substantial changes we have already made this year. This just isnt something that was viable in the scope of the changes we made for United Forces.

Since all of NA is in one datacenter, shouldnt we just have one server?
Moving all of NA together would create a very heavily populated server. This would introduce several challenges: 1) Players would likely experience queues accessing the server and 2) It would increase the chances for server instability and downtime. There are also a variety of other issues, but a key concern was combining all of North America would result in substantially more character name collisions.

We hope this answers some of your questions and lets you know whats going to happen over the next couple weeks. Please remember, on November 8th we will move all players to their new servers during an extended maintenance (currently looking like 12 hours). We are also discussing starting a few hours earlier than usual (e.g., 2 or 3am CT), but will let you know a few days beforehand.

Thanks everyone.

-eric
Add a comment

Blank Conquest Page

Details
Category: Developer Forum Posts
Published: Tuesday, October 24th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 24.10.2017 12:01PM
As a reminder, Time of Peace (no active Conquest) will be running for the next three weeks. That means that the Conquest page will appear blank during that time.

Thanks!

-eric
Add a comment

#5 Maintenance: October 24th, 2017

Details
Category: Developer Forum Posts
Published: Tuesday, October 24th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 24.10.2017 11:36AM
Hi all,

Todays maintenance was part of the United Forces effort!

We have completed the upgrade of the Game Servers along with all their supporting infrastructure in the Data Centers. We made a large investment of new hardware and software and one of our primary goals was to substantially reduce our footprint while improving our overall server capacity. During our evaluation of the new servers, we determined we could also combine our North American datacenters. That also occurred today and we have officially moved out of our West Coast location. Our testing showed no impact on the gameplay experience, but we expect some of you playing on formerly West Coast servers may see higher ping times. Well use the next two weeks to smooth out any kinks and resolve any performance issues encountered.

Youll see the same Servers today that you saw yesterday. Theyre just running on new hardware and, some, in different locations. As announced previously the move to the five (5) new Servers will be on Wednesday, November 8, 2017. At that time all Game Servers and the SWTOR website will be down for up to 12 hours. Well let you know the actual start time a few days before.

Report any specific issues you encounter to Customer Service as weve established an escalation process for critical issues. Please be a bit patient with us over the coming weeks as we unite players from a variety of servers and try to make this a smooth and painless process for everyone.

Cheers!

-Keith--
Add a comment

SWTOR Calendar

  • Events
  • Conquests

Latest Posts

Support TORCommunity