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#2 Maintenance: 15 November 2017

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Category: Developer Forum Posts
Published: Tuesday, November 14th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 14.11.2017 02:24PM
Quote:
Originally Posted by Savej View Post
Legacy bank fix incoming.
This is the primary fix in this update, correct.

Quote:
Originally Posted by BenKatarn View Post
Hopefully. A fix for the eyes would be nice too.
The eyes are not being fixed in this update.

Quote:
Originally Posted by foxxycandy View Post
Does this include turning on server transfers? Please please please say yes. Please. ERIC PLEASE.HELP ME
Transfers are not being turned on with this update. As soon as I have a timing update I will pass it on!

-eric
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Maintenance: 15 November 2017

Details
Category: Developer Forum Posts
Published: Tuesday, November 14th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 14.11.2017 01:54PM
Hey everyone!

We will be taking the servers offline on Wednesday, November 15th in order to apply Game Update 5.5.1a. The website will also be unavailable during this time.

Details:
DATE: 15 November 2017
TIME: 6:00AM - 8:00AM PST (1400 - 1600 UTC)
VERSION: 5.5.1a

Patch Notes will be available on Wednesday, here.

Thank you for your patience as we maintain Star Wars: The Old Republic!

-eric
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Is Darth Hexid Account Wide?

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Category: Developer Forum Posts
Published: Tuesday, November 14th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 14.11.2017 09:35AM
Quote:
Originally Posted by Rexta View Post
Is Darth Hexid Account Wide?
Short version, yes it is.

Slightly longer version: A character that you are playing on needs to earn one of the two United Forces Achievements. Those Achievements are tracked Legacy-wide. If you have one of those two Legacy Achievements within the qualifying window, then on 11/28 you will be granted Darth Hexid onto your account, which will be delivered via in-game mail.

-eric
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When will the character transfers be available?

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Category: Developer Forum Posts
Published: Monday, November 13th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 13.11.2017 09:49AM
Zitat: Zitat von EvilHarlequin Beitrag anzeigen
Hi all.

All is in the title really. When will they be available again, when merges were announced they did write that it will be brought back shortly after the Forces United but I see no date anywhere and I tried searching online to no avail. Anyone any the wiser?

Thanks.
Hey folks,

Right now I do not have an ETA on the timing of transfers coming back online. I will work with the team to see if I can get a time frame.

-eric
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#2 Legacy Bank Items not merging or missing

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Category: Developer Forum Posts
Published: Thursday, November 9th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 09.11.2017 12:43PM
Hey folks,

The team has worked out what is going on. For starters, you do not need to panic, all of your items are actually there, you just can't see them currently. The issue was if a player had a Legacy Cargo Hold on more than one server, one of them could now appear missing. This only happened in rare instances, which is why not everyone was experiencing it. We will have a fix for this in a patch next week.

We apologize for any frustration this has caused, well get you fixed as soon as possible. More updates to come.

-eric
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#12 Maintenance: November 8th, 2017

Details
Category: Developer Forum Posts
Published: Thursday, November 9th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 11:17PM
Here is some additional information on what we worked to address. As players started logging into the EU servers we noticed that we began getting alerts for players with more than 500 items in their CM item stashes. Even though it was only a handful of players, we quickly stopped new logins to begin investigating why we were getting the alerts. There was a small issue which we could address quickly to avoid any possible player impact. That is what we corrected and tested, leading to EU coming back online (we also pushed the fix to the NA servers to avoid the issue there when it comes online).

That's the info on what we did with EU.

Thanks!

-eric
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